Privacy policy

At Junior’s Nutrition, your privacy is our priority. We are committed to safeguarding your personal data with the highest level of care, transparency, and compliance with global data protection standards, including the General Data Protection Regulation (GDPR), UK Data Protection Act, California Consumer Privacy Act (CCPA/CPRA), Canada’s PIPEDA, and India’s Information Technology Act, 2000, IT Rules, 2011, and Digital Personal Data Protection Act (DPDP) 2023.

By accessing our website, purchasing our products, or engaging with our services, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal data to provide, improve, and secure our services.

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment details (processed via secure third-party gateways; we do not store your card information)

b. Account Data

  • Login credentials

  • Saved preferences

  • Order history

c. Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Location data (where permitted)

  • Pages visited and interaction patterns

d. Cookies & Tracking Data

  • Session cookies

  • Analytics cookies

  • Marketing and personalization cookies

e. Sensitive Personal Data (as per Indian IT Rules, 2011)

  • We generally do not collect sensitive data.

  • If you voluntarily share health-related details (e.g., allergies, dietary restrictions), we handle them with strict confidentiality.

2. How We Use Your Information

We use your information for legitimate business purposes, including but not limited to:

  • Processing, fulfilling, and delivering orders

  • Sending order updates, service communications, and offers (with consent)

  • Personalizing your experience and product recommendations

  • Providing customer service and resolving queries

  • Complying with tax, accounting, and legal obligations

  • Improving website functionality and user experience

We never sell your personal data.

3. Legal Basis for Processing (GDPR Compliance)

If you are an EU resident, we process your data based on:

  • Contractual necessity – to fulfill your orders

  • Consent – for marketing and cookies

  • Legitimate interests – improving services

  • Legal obligations – tax, accounting, compliance

4. Data Storage & Retention

  • Your data is stored securely on servers located in India (with backups possibly in other jurisdictions via service providers).

  • We retain personal data only as long as necessary for legitimate business or legal purposes.

  • Thereafter, data is securely deleted or anonymized.

5. Sharing Your Information

We may share your data under strict confidentiality with:

  • Service Providers – payment gateways, courier partners, hosting providers, IT vendors

  • Legal Authorities – when required by law, government requests, or court orders

  • Business Transfers – in case of mergers, acquisitions, or restructuring

All third parties handling your data are bound by confidentiality and security obligations.

6. International Data Transfers

  • As a global brand, your data may be transferred to servers outside your country of residence.

  • For EU/UK users, transfers follow GDPR-approved safeguards (e.g., Standard Contractual Clauses).

  • For other jurisdictions, transfers are made in compliance with applicable laws.

7. Cookies & Tracking Technologies

  • We use cookies to enhance browsing, remember preferences, personalize recommendations, and analyze performance.

  • You may disable cookies in your browser settings, but some features may not function properly.

  • Continued use of our Site constitutes consent to cookie use.

8. Data Security

We implement industry-standard safeguards, including:

  • SSL encryption

  • Access controls and authentication

  • Firewalls and intrusion detection

  • Regular audits and monitoring

While we take every precaution, no system is 100% secure. You use our Site at your own risk.

9. Your Rights

a. Under GDPR (EU/UK users):
You have the right to:

  • Access your data

  • Request correction or deletion

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

b. Under CCPA/CPRA (California users):
You may:

  • Request disclosure of data collected and shared

  • Request deletion of personal data

  • Opt-out of data sale/sharing (“Do Not Sell My Data”)

c. Under India’s IT Act & DPDP 2023:

  • Right to review, correct, and update personal data

  • Right to withdraw consent (subject to terms of service)

  • Right to be informed of how your data is processed

d. Under PIPEDA (Canada):

  • Right to access, correction, and challenge compliance

To exercise these rights, contact us at wecare@juniorsnutrition.com. We will respond within the legally mandated timelines (30 days under GDPR, 45 days under CCPA, etc.).

10. Children’s Privacy

  • Our products are designed for children, but our website is directed at parents/guardians.

  • We do not knowingly collect personal data from children under 16 years without verified parental consent.

  • If you believe your child’s data has been collected, contact us immediately to request deletion.

11. Updates to This Policy

  • We may update this Privacy Policy from time to time.

  • Updates will be posted on this page with an updated “Effective Date.”

  • Material changes may also be notified via email or website notice.

  • Continued use of our Site after updates implies acceptance.

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of  Ahmedabad, India.

13. Contact Us

For privacy-related concerns or to exercise your rights:

wecare@juniorsnutrition.com
+91-9898512800
U-81, Upendra Park, Someshwar Park 3, Near Gulab Tower, Surdhara, Ahmedabad 380054, India